How to file a complaint about the post office

Read previous article about Post Office situation here.

At a reader’s request, The Manchester Mirror is publishing these directions on how to contact the USPS to let them know what is going on at our local post office. 

This reader has spoken to supervisors at other post offices and what they suggested is that concerned residents should file a complaint through the USPS web site.

• Go To: USPS.com
• Select: Help
• Under Help select: Contact Us
• Then select: Email
• Select: Personnel, then fill out the form and submit it. It is very easy to do

The reader stated, “For about three weeks we did not get any mail at all. I spent many hours contacting all my credit cards, professional associates and friends that I could think of; however because I don’t have any idea who might send me a letter, I am still having mail returned. To make matters worse, the post office will not give your correspondents the Post Office Box numbers. You can’t call people and ask them because most people don’t have land lines so they are not in the phone book. 

“I have also had two packages returned, one of which I know had a PO Box number on it, and another one that went back stating that we had moved and left no return address.”

If you have dealt with similarly frustrating situations at the Manchester Post Office, this may be the best way to find a solution. Facebook posts and letters to the Editor do not seem to be effective.

For as little as $1 a month, you can keep Manchester-focused news coverage alive.

by Marsha Chartrand

Marsha Johnson Chartrand, a founder, writer, and copy editor with the Manchester Mirror, is a 50-year resident of Manchester. She has a long history of volunteer and community involvement.